
Position Responsibilities
1) Quality Management System
a) Oversee and continuously enhance the quality management system to ensure compliance with industry regulations, international standards (such as ISO 9001 / IATF 16949), and customer-specific requirements.
b) Develop, document, and validate quality processes and procedures, including those related to product design, manufacturing, and service delivery.
c) Establish, implement, maintain, and optimize the Quality Management System (ISO 9001 / IATF 16949).
d) Work out, revise, and update quality documentation including procedures, work instructions, inspection standards, and control plans.
e) Organize and participate in internal audits, manage non-conformance tracking, and ensure timely closure of corrective and preventive actions.
f) Drive continuous improvement of the QMS to ensure compliance with regulatory requirements and customer-specific requirements.
2) Inspection and Auditing
a) Conduct regular inspections of raw materials, in - process products, and finished goods to verify conformance to specifications.
b) Perform internal and external audits to assess the effectiveness of quality systems, identify non - conformities, and recommend corrective actions.
c) Lead root cause analysis for quality issues, using problem - solving methodologies like 8 - D, Ishikawa diagrams, and 5 - Why analysis.
3) Data Analysis and Process Improvement
a) Analyze quality-related data, such as inspection results, customer complaints, and process metrics, to identify trends and areas for improvement.
b) Implement and monitor Key Performance Indicators (KPIs) related to quality and use these metrics to drive continuous improvement projects.
c) Collaborate with engineering, production, and other teams to optimize manufacturing and service processes for enhanced product quality and efficiency.
4) Customer Interaction
a) Responsible for overseas customers - receive, document, and follow up on customer complaints and quality feedback in a timely manner.
b) Apply quality tools (8D, 5Why, Fishbone/Ishikawa Diagram, FMEA, etc.) to conduct root cause analysis and define corrective and preventive actions.
c) Prepare and submit quality reports to overseas customers (8D Reports, or other reports which the customers requested, etc.) and ensure customer satisfaction.
d) Conduct regular quality review meetings with overseas customers, communicate improvement results, and maintain strong customer relationships.
5) Training and Support
a) Provide training to employees on quality standards, procedures, and best practices.
a. Offer support to production and other teams in implementing quality - related changes and improvements.
Position Requirements
1) Education
a) A bachelor’s degree in engineering (such as Mechanical, Electrical, Industrial Engineering), Quality Management, or a related field. A master’s degree is a plus.
2) Experience
a) A minimum of 3 years of experience in quality engineering or a related role, preferably in a manufacturing, technology, or regulated industry.
b) Proven experience in implementing and managing quality management systems.
3) Skills
a) Strong knowledge of quality assurance methods, tools, and techniques, including statistical process control (SPC), measurement systems analysis (MSA), and failure mode and effects analysis (FMEA).
b) Proficiency in using ERP (Enterprise Resource Planning) systems and other quality - related software tools.
c) Excellent analytical and problem-solving skills, with the ability to make data - driven decisions.
d) Strong communication and interpersonal skills, enabling effective collaboration with cross - functional teams and customers.
e) Familiarity with relevant industry regulations and standards, such as ISO, IATF 16949, FDA, or other sector-specific requirements.
f) Fluent in written and spoken English.
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